24x7 Group

Specialist, contracted transport for schools, young persons with special educational needs, and social care establishments

Welcome to 24x7

24x7 Group are dedicated to serving the school community, offering efficient modern transport solutions that are second to none. We will provide a service that the school community can be proud of.

Experienced

The Company has specialised in special needs School transport since 2003. The Directors of the company have used their many years of special school transport experience to design and operate the best and most effective special needs school transport organisation in the country.

Specialist Vehicles

The company owns and operates a fleet of modern vehicles that are dedicated to school and social care transport. Vehicles are ordered and purchased specifically to the clients requirements. The average age of the vehicle fleet is less than 3 years.

Modern Fleet

Currently our fleet exceeds 3,996 vehicles, consisting of cars, people carriers and 297 wheelchair accessible vehicles. We employ in excess of 3,996 drivers and 2,443 passenger assistants. All of our cars are to Euro 6 specification as a minimum ensuring a low carbon footprint within the community. The company operates to a high quality standards and has been awarded a 5 star grading by the Licensed Private Hire Car Association.

Our Vision

Our vision is quite simply to be recognised as the leading provider of specialist education transport for children and young people particularly those with special educational needs.

In order to achieve our Vision it follows that our Mission must be to offer, a safe and efficient service that is reliable and flexible. A service that schools and clients can rely on. We will achieve this by providing a fleet of modern, energy efficient vehicles and employing a team of handpicked dedicated staff who are confident, competent, well trained and who are working in the environment of their choice. We will deliver a first class service ensuring that the clients arrive in a safe, well controlled and happy environment, giving them the best possible opportunity to start and end the day on a positive note.

24x7 Ltd are dedicated to serving the school community, offering efficient modern transport solutions that are second to none. We will provide a service that the school community can be proud of.

Our Approach

We understand that the needs of the travelling students are individual and special and each and every one of the students’ needs are continually assessed.

For each school to which we transport we appoint a dedicated contract manager and the directors of the company hold in-depth talks with the school whenever necessary to ensure that the clients needs and the needs of the school are addressed.

Consistent Environment

Drivers and escorts are allocated a route on a permanent basis and meet with students and parents/carers prior to the start of the term they can then get to know the client and work with the parents and the school to resolve any potential issues.
This helps with a smooth transition. At the same time we ensure that our staff are comfortable with the time schedule, and that any client issues and staff training needs are catered for.

Customer Care

We ensure that all of our staff are aware of the need for first class customer service and diplomacy. They are aware of the need for tolerance and aware of the pitfalls of advising or engaging with the students.
As a company we are very aware of the safeguarding issues of young children and take our responsibilities there very seriously. Click here to see our child protection and other policies.

Consistent Care

Sometimes for unavoidable operational reasons it is necessary to have a relief driver. All relief drivers and escorts are introduced to the students via the regular escort on school grounds.
Parents/carers are informed prior to any change in staff whether permanent or temporary allowing them time to prepare the student for the change.

Communication

Parents/carers have day to day communication with the company via the driver and escort and a low cost rate telephone number is allocated to each vehicle.
This will be directed at the escort for 6 rings and thereafter divert to the driver for a further six rings. The parents/carers also have access via a low cost phone number to the contract manager as well as having the ability to contact the Company’s office.

Code of Practice

A code of practice in case of student illness whilst travelling forms a part of our safeguarding policy. In case of serious illness an ambulance will be called, the parent, School and the Passenger Transport will be informed.
Sometimes student numbers and pick up points will alter. In that case the routes are rescheduled to ensure that the on vehicle time is kept to a minimum.

Training

Our drivers receive training over and above legal requirements.
This includes training in defensive driving techniques, sign language courses for all staff involved with students who have speech difficulties and awareness courses for autism, ADHD, aspergers and epilepsy training.

24x7 Ltd complies fully with the Modern Slavery Act 2015, please see our declaration by following this link.

Testimonials

Our employees and clients love us. Read what they have to say below.

I’ve been driving for 24/7 since the beginning of the year and can honestly, they are great company to work for. Aside from having a wonderful ethos of providing safe and caring passenger transport for vulnerable children and young adults, they value their employees by providing regular training and... more

Alan Jones

Driver

Working for 24x7 Ltd for the past 2 years has allowed us to work part time hours which fits in with our lifestyle. Because we do a shift in the morning and again in the afternoon it gives us plenty of time between shifts to do other things we need to do during the day so a great job for someone who ... more

Charlie and Gillian

Driver and PA

I have been with 24/7 for over four years now and have been doing this line of work for more than 8 years. Of the companies l have worked for 24/7 are far and away the best. They are professional with an excellent ethos. The office provides first class back up and really go out of their way to suppo... more

Ben

Driver

statistics

3,996

Fleet vehicles

297

Wheelchair accessible vehicles

3,996

Licensed drivers

2,443

Passenger assistants

93

Councils we currently work with

10,983

Passengers we currently transport

239

Administration staff delivering these contracts

0

Daily passenger miles

Today we have done 4 journeys

Area information

Find and click on an area or city/town on the map for more information.

Contact us

For an immediate enquiry please call.
Please note that all calls are recorded.

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